Infosys asked to Resolve Issues of new e-filing Portal by 15/09/2021: MoF

Finance Minister Smt. Nirmala Sitharaman in a meeting with Infosys on technical glitches in the new e-filing portal, has demanded to resolve all the technical issues of the functionalities, latest by 15/09/2021, so that taxpayers and professionals can work seamlessly on the portal of the Income Tax Department.

MoF, GOI Press Release dt. 23/08/2021 : Finance Ministry meeting with Infosys on glitches in e-filing portal of Income Tax Department

Union Minister for Finance & Corporate Affairs Smt. Nirmala Sitharaman took a meeting with Mr. Salil Parekh, MD & CEO, Infosys here today afternoon to convey the deep disappointment and concerns of the Government and the taxpayers about the continuing glitches in the e-filing portal of the Income Tax Department even after two and half months since its launch, which was also delayed. Smt. Sitharaman sought an explanation from Infosys for the repeated issues faced by taxpayers.

The Ministry of Finance emphasised that there is a need for putting in more resources and efforts on the part of Infosys so that the much delayed delivery of agreed services is ensured.  Mr. Parekh was also sensitised on the difficulties that the taxpayers were facing and the problems that are arising on account of the delays in the functioning of the portal.

The Finance Minister demanded that the issues faced by taxpayers on current functionalities of the portal should be resolved by the team by 15/09/2021 so that taxpayers and professionals can work seamlessly on the portal.

Mr. Parekh explained that he and his team are doing everything to ensure the smooth functioning of the portal. Further, Mr. Parekh said that over 750 team members are working on this project and Mr. Pravin Rao COO of Infosys, is personally overseeing this project. Mr. Parekh also assured that Infosys is working expeditiously to ensure a glitch-free experience to the taxpayers on the portal.

Related Posts:

Infosys update on working of new Income Tax E-Filing Portal (dt. 23/09/2021)

Updates on functioning of e-Filing portal of the IT Department (dt. 08/09/2021)


  1. Gautam Verma
  2. Gautam Verma

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