MCA has explained about the exceptional circumstances for usage of Change Request Form (CRF) deployed on V3 portal of MCA-21, vide General Circular 2/2024. Here are the key highlights thereof:
a) The CRF which is accessible through the V3 portal of MCA-21 is meant for specific requirements not covered by existing forms or services.
b) The CRF is not a substitute for reporting, application, or registry obligations under the Companies Act, 2013, and LLP Act, 2008.
c) It is primarily intended for master data correction and compliance with directives from Courts/Tribunals.
d) Requests made through the CRF must align with its intended purpose to avoid rejection.
e) Requests are processed to be processed Registrar of Companies (RoCs) within 3 days and then forwarded to the Joint Director (e-governance cell) for further deliberation within 7 days.
MCA General Circular 2/2024 dated 19/02/2024: Deployment and usage of Change Request Form (CRF) on V3 portal of MCA-21
1. Stakeholders are informed that Change Request Form (CRF) has been made available on V3 portal for the convenience of users of MCA-21 services. This web- based Form is to be used only under exceptional circumstances, for making a request to Registrar of Companies (RoCs), for the purposes which cannot be catered through any existing form or services or functionality available either at Front Office level (users of MCA-21 services) or Back Office level (RoCs). It is not a substitute to any reporting, application and registry requirements as per Companies Act, 2013, and LLP Act, 2008, and for such purposes the Form shall not be entertained and requests through this form are liable to be summarily rejected. This Form should also not be used as a substitute for any approval related and registration related queries for which existing tickets and help desk facilities must be used.
2. This Form primarily is intended to be used for purposes like Master Data correction and to comply with certain directions of Courts/Tribunals, which ordinarily cannot be complied with through existing functionality of forms or services on MCA-21 system.
3. The Form should be processed by RoCs within 3 days of its filing, after which it should be forwarded to Joint Director (e-governance cell), who shall process and decide the matter within a maximum time of 7 days.